Protecting your personal data is our top priority at 29bed. This Privacy Policy details what information we collect, how we use it, and how we keep it secure.
Key Features of 29bed's Data Protection System
All your data transmissions are secured with the highest standard SSL encryption. Bank-grade security technology is applied to every transaction.
Your data is stored on secure servers accessible only to authorized personnel. Regular security audits are conducted.
29bed never sells your personal data to advertisers or any other third party. Your information is used solely to improve and deliver our services.
You can request to view, correct, or delete your data at any time. We always respect your privacy rights.
We are transparent about which cookies we use and why. You have full control over non-essential cookies.
29bed complies with international data protection laws. All data is managed in accordance with the Curacao license requirements and GDPR guidelines.
29bed (https://29bed.org) is the platform trusted by millions of players across Bangladesh. We believe that protecting your personal data is essential to maintaining a safe and transparent gaming environment. This Privacy Policy explains in detail what information 29bed collects, why we collect it, how it is stored, and what rights you have.
This Privacy Policy applies to both the 29bed website and mobile application. By using our services, you consent to the terms of this policy.
This Privacy Policy was written for Bangladeshi users. However, in the event of any legal dispute, the English version shall be considered the definitive text.
29bed collects the following information to deliver its services, verify accounts, and ensure platform security:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email, mobile number, address | Account Communications & Support |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing |
| Technical Information | IP address, device type, browser | Security & Fraud Prevention |
| Gaming Activity | Game history, bet amounts, wins/losses | Service Improvement & Responsible Gaming |
Data is collected in three main ways: (1) directly from you, such as during registration or the KYC process; (2) automatically, through cookies and log files; and (3) from third parties, such as transaction confirmations from payment providers.
29bed uses your personal data only for specific, legitimate purposes. We never collect or use more information than what is strictly necessary.
29bed does not sell your personal data to any third party. However, limited data sharing with trusted partners may occur where necessary to operate our services:
All third-party partners are contractually bound to uphold 29bed's privacy standards. They are prohibited from using your data for their own purposes.
In the event of a business merger or acquisition, your data may be transferred to the new entity but will remain subject to this Privacy Policy.
29bed uses various types of cookies to enhance your browsing experience and ensure the platform functions correctly. Cookies are small text files stored on your device.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.
29bed retains your data only for as long as necessary. Retention periods vary depending on the type of information:
After the designated retention period, data is securely deleted or fully anonymized. Some data may need to be retained longer due to legal or regulatory requirements.
As a 29bed user, you have the following rights:
You can request to see what personal data we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your data under certain conditions.
You may object to the use of your data for marketing purposes.
You can request a copy of your data in a portable format.
You may request that data processing be restricted under certain circumstances.
To exercise any of these rights, please contact our support team. We will do our best to respond within 30 days. In some cases, legal obligations may prevent us from fully fulfilling a request.
29bed uses industry-leading security technologies to keep your data safe:
If you suspect any security breach, notify our support team immediately and change your password. Never share your account login details with anyone.
29bed strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect personal data from minors.
Age verification is mandatory during registration. If a minor is found to have created an account for any reason, the account will be closed immediately upon discovery and all collected data will be promptly deleted.
If you believe your child has created an account on 29bed, please contact our support team immediately. We will act promptly.
29bed may update this Privacy Policy from time to time. Depending on the nature and significance of the changes, we will notify you in different ways:
Continued use of 29bed after any policy update will be considered your acceptance of the revised policy. We recommend reviewing this page regularly.
For any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please reach out to our dedicated support team. We are always ready to assist you.
If you are not satisfied with our response, you may file a complaint with the Curacao eGaming authority, which is responsible for 29bed's licensing and regulation.
This Privacy Policy was last updated in January 2026. The next scheduled review will take place in July 2026.
Privacy Policy Frequently Asked Questions
Your data is fully protected at 29bed. Our transparent Privacy Policy and robust security measures let you play with complete peace of mind. Register today and claim your welcome bonus.